Program and Project Management

from 15 to 18 year(s) of Experience
Not Disclosed by Recruiter

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Posted: 31 days agoJob Applicants: 118Job Views: 297

Job Description

  • Project Role : SW/Application Tech Support Practitioner
  • Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Management Level : 6
  • Work Experience : 15-18 years
  • Work location : Kolkata
  • Must Have Skills : Program and Project Management
  • Good To Have Skills : Service Excellence
  • Job Requirements :

    • Key Responsibilities : 1We are looking to hire delivery leaders who have experience in managing end to end delivery of large and complex Infrastructure Outsourcing programs for our India delivery centers 2For this role,we are looking for professional who have technical/Operational expertise in managing Remote Infrastructure Support 3This position is a key leadership role and will require experience in client management including participation governance review meetings,good communication,complex problem management

    • Technical Experience : 1Managing 24x7 delivery Operations 2People Management - Recruit, motivate and develop highly skilled staffs that focuses on service delivery of key performance metrics as per the client contract 3 Manage Daily Operations, - Analyze service performance data Analytical skills and drive initiatives aimed at performance improvement Across Technology Domains work with the team to understand the problem and take it to closure including in certain situations lead the problem resolution him/herself

    • Professional Attributes: 1Proactive Delivery Management - Suggestions on Improvement Plans; Understanding the requirement and propose solutions to meet clients business requirements 2Should proactively anticipate problem and potential issues that could lead to escalations based on inputs from the team

    • Educational Qualification: 1Graduate2Knowledge of AWS, 3Azure and other cloud

    • Additional Information: 1Industry certification like MCSE/CCNA/CCNP/etc optional 2Exp, in tier 1 IT Service Provider Org

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:IT Software - Application Programming, Maintenance

Role Category:Project Management

Role:Project Manager-IT/Software

Employment Type:Full Time, Permanent

Key Skills

Desired Candidate Profile

Please refer to the Job description above


UG:B.Tech/B.E. - Computers

PG:Post Graduation Not Required

Company Profile

Accenture Solutions Pvt Ltd

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 506,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises.
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Contact Company:Accenture Solutions Pvt Ltd

Address:Plant 3,Godrej and Boyce Compound, MUMBAI, Maharashtra, India

Reference Id:252150