Quality Management Consultant || Technology || Immediate Joiner

From 6 to 10 year(s) of experience
₹ 12-19 Lacs P.A.
Posted: Few Hours AgoOpenings: 1Job Applicants: 960Job Views: 3286+

Job Description

Role & responsibilities

Looking for Immediate Joiners only.

Sun Life India Service Centre, is a strategic initiative of Sun Life Financial, providing IT and operation services to Sun Life's business Units in North America and other geographies.

Job Summary :

  • Process Definition and tailoring for IT organization process ( SDLC, Agile, Infrastructure, risk and compliance, information security) in line with CMMI/COBIT or any other framework and build the quality management system (QMS)
  • Lead the Process Quality Audit Initiative to ensure QMS is implemented consistently and effectively across the organization
  • Focus on data and problem solving to achieve business outcome
  • Skilled at consulting clients, communicating effectively, leading change, facilitating learning and modelling improvement culture
  • Drive the transformation to a value stream centric organization (e.g., customer focus, measure and manage, drive out waste, improve quality and consistency of work processes, cross-functional line of sight, etc.)
  • Coordinating with global teams for process changes to QMS
  • Facilitate implementation of measurement indicators at various levels based on customer expectations and providing meaningful analysis
  • Coordinate with other Sunlife locations to share best practices


  • Communication / Presentation skills
  • Statistical Skills/Data affinity
  • Facilitation and interpersonal skills
  • Project management skills
  • Multi Tasking / Time Management
  • Change Management

Education and Experience:

  • Minimum engineering degree and 8 years of relevant experience.
  • Hand -on knowledge of CMMI or other process improvement methodologies preferred
  • Demonstrated problem solving skills with ability to analyze situations/problems systematically and deliver effective right-sized solutions in a timely manner
  • Experience with IT infrastructure, Software Development Life Cycle methodologies
  • PMP and Agile certification is preferred
  • Insurance industry knowledge is an added advantage

Preferred candidate profile

Perks and benefits

Role:IT & Information Security - Other

Salary: 12-19 Lacs P.A.

Industry:IT Services & Consulting

Department:IT & Information Security

Role Category:IT & Information Security - Other

Employment Type:Full Time, Permanent

Key Skills
Skills highlighted with ‘‘ are preferred keyskills


UG:Any Graduate

Company Profile

Sun Life

With 32 years of operations in the Philippines and 17 years in India, Sun Life Global Solutions, (formerly Asia Service Centres), a microcosm of Sun Life, is poised to harness the regions potential in a significant way - from India and the Philippines to the world. We are architecting and executing a BOLDER vision: being a Digital and Innovation Hub, shaping the Business, driving Transformation and superior Client experience by providing expert Technology, Business and Knowledge Services and advanced Solutions. We help our clients achieve lifetime financial security and live healthier lives – our core purpose and mission. Drawing on our collaborative and inclusive culture, we are reckoned as a ‘Great Place to Work’, ‘Top 100 Best Places to Work for Women’, and stand among the ‘Top 11 Global Business Services Companies’ across India and the Philippines.

Company Info
View Contact Details+

Contact Company:Sun Life

Address:1st, 7th, 8th and 9th Floors, Pioneer Square Secto r 62 , Near Golf Course Extension Road, Gurugram , GURGAON, Haryana, India