Job Summary (Responsibilities and Duties)
Be accountable for the entire Relationship Manager of a growing business
Student/Teacher Representative who is genuinely excited and confident to help parents/teacher resolving their queries in a new to-the-world online platform. He/She should be patient, empathetic, and passionately communicative.
Needs to manage class rescheduling requests and handle Data Base and coordinate with Tech team to execute this in back end to manage ongoing classes.
Make daily trackers for student/teacher operations team as well asmanage daily in bound/outbound email flow
The Relationship Manager will be required to communicate withcustomers via phone and email.
Maintain Documentation and Communicate the same to Stakeholders by recording customer queries and details
Contributes to team effort by accomplishing related results as needed.
Salary: INR 2,00,000 - 5,00,000 PA.
Employment Type:Full Time, Permanent
Desired Candidate Profile
Athena Consultancy Services
Relationship Manager | Education Industry @ Mumbai
View Contact Details+
Recruiter Name:Luna Mukherjee
Contact Company:Athena Consultancy Services