Remedy Administration Tool – Cloud Technical Architect

from 2 to 6 year(s) of Experience
Bengaluru
Not Disclosed by Recruiter

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Posted: 41 days agoJob Applicants: 57Job Views: 202

Job Description

Roles and Responsibilities

Role : Cloud Technical Architect

Role Description : Develop and deliver agile and cost effective hosting solutions. Implement scalable, high performance hosting solutions that meet the need of todays corporate and digital applications using both private and public cloud technologies. Plan and deliver legacy infrastructure transformation and migration to drive next-generation business outcomes.

Must Have Skills : Remedy Administration Tool

Good To Have Skills : Cloud Network Operations,Cloud Remediation

Job Requirements : Key Responsibilities :

a: Operate as SME of ServiceNow Tool and function point of Admin Development

b: Maintenance, Administration and Version standardization of ServiceNow Application Monitoring, Creating Customized Reports

c: Develop Applications on ServiceNow Platform, Upgrades, Service Management Process

d: Drive Automation and Service Improvement towards Value Added Services to the client e:Integration E-Bonding of other ITSM tools 3rd Party tools f:Experience with ServiceNow development/configuration/customizatio

Technical Experience : a: Experience on Administration, Implementation Upgradation of ServiceNow b: Must have advanced knowledge and experience on ServiceNow Modules like Incident, Problem, Change, CMDB, Asset, SLM/SLA, Service Catalog, Service Portal, Knowledge, Discovery, Performance Analytics c: Knowledge experience of Orchestration, Service Mapping, Event Management Integration, Cloud Management, Chat, GRC, HR, Service Watch, Procurement, Product Catalog, HR Case, Demand, Finance Legal Management

Professional Attributes : a: Should have knowledge of SLAs OLAs and KPIs b: Well versed Corporate ethics and compliance c: Team player who also works well independently self-motivated d: Work on the service improvement programs

Educational Qualification : Any Degree

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:IT Software - Application Programming, Maintenance

Role Category:Programming & Design

Role:Technical Architect

Employment Type:Full Time, Permanent

Key Skills

Desired Candidate Profile

Please refer to the Job description above

Education-

Doctorate:Doctorate Not Required

Company Profile

Accenture Solutions Pvt Ltd

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries – powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 505,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises.
View Contact Details+

Contact Company:Accenture Solutions Pvt Ltd

Address:Plant No-3.Godrej and Boyce Complex, MUMBAI, Maharashtra, India

Reference Id:243413

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