Salesforce Development Application Support Engineer

From 8 to 10 year(s) of experience
₹ Not Disclosed by Recruiter

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Posted: 30 days agoJob Applicants: 26Job Views: 118

Job Description

  • Project Role : Application Support Engineer
  • Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
  • Management Level : 8
  • Work Experience : 8-10 years
  • Work Location : Pune
  • Must Have Skills : Salesforce Development
  • Good To Have Skills : No Industry Specialization
  • Job Requirements :

    • Key Responsibilities : 1 - Responsible for providing AO support for Salesforce based applications2 - Resolving tickets in timely manner within SLA 3 - Problem Management 4 - Identifying service improvement opportunities and automation ideas5-Single point of contact for offshore delivery 6-Team handling

    • Technical Experience : 1 - Around 8 to 9 years of experience in managing Salesforce based applications2 - Knowledge of any Service Management ticketing tool such as Service Now 3 - Incident Management Process4-Development / Enhancement / Support experience in Salesforce

    • Professional Attributes : 1 - Good communication skills is a must 2 - The candidate should be able to work under pressure3 - Leadership skills

    • Educational Qualification : 1- Minimum 15 years of full-time education 2 - ITIL V3 Foundation certification is good to have

    • Additional Information : 1 - The candidate will be required to work in shifts and provide on call support whenever required

    Role:Mobile / App Developer

    Salary: Not Disclosed by Recruiter

    Industry:IT Services & Consulting

    Functional Area:Engineering - Software

    Role Category:Software Development

    Employment Type:Full Time, Permanent


    UG:LLB in Any Specialization

    PG:Post Graduation Not Required

    Doctorate:Doctorate Not Required

    Company Profile

    Accenture Solutions Pvt Ltd

    Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
    Company Info
    View Contact Details+

    Contact Company:Accenture Solutions Pvt Ltd

    Address:Plant 3,Godrej and Boyce Compound, MUMBAI, Maharashtra, India

    Reference Id:276362

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