Skill required: Capability Development - Instructor Led Training
Designation: Senior Analyst
Job Location: Bengaluru
Qualifications: Any Graduation
Years of Experience: 5-8 years
What would you do?
You will be aligned with our Learning and Collaboration vertical and help us in dealing with the end to end Learning and Development activities.
You will be working as a part of the Capability Development team which plays a critical component in developing the performance process for employees. They are accountable for determining capabilities requiring development within current roles and to progress career aspirations, as well as negotiating effective ways to develop these capabilities by training interventions.
You will be responsible for Instructor led training which is the practice of training either individuals or groups and designing learning material. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners.
What are we looking for?
We are looking for individuals who have the following skillset:
- Incident Management
- Microsoft Excel
- Microsoft PowerPoint
- Voice Contact Center
- Adaptable and flexible
- Ability to establish strong client relationship
- Written and verbal communication
- Collaboration and interpersonal skills
- Ability to manage multiple stakeholders
Roles and Responsibilities
- In this role, you need to analyze and solve increasingly complex problems
- Your day to day interactions is with peers within Accenture
- You are likely to have some interaction with clients and/or Accenture management
- You will be given minimal instruction on daily work/tasks and a moderate level of instructions on new assignments
- You will need to consistently seek and provide meaningful and actionable feedback in all interactions
- You will be expected to be constantly on the lookout for ways to enhance value for your respective stakeholders/clients
- Decisions that are made by you will impact your work and may impact the work of others
- You would be an individual contributor and/or oversee a small work effort and/or team.