Senior Manager-Quality

from 16 to 25 year(s) of Experience
₹ Not Disclosed by Recruiter

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Posted: 41 days agoJob Applicants: 119Job Views: 721

Job Description

Skill required: Quality & Control - Operational Audit & Compliance

Designation: Management Level - Senior Manager

Job Location: Hyderabad

Qualifications: Any Graduation

Years of Experience: 16-25 years

What would you do?

You will be aligned with our Quality vertical and help us manage risk in service delivery to an acceptable level as defined by the Accenture client and increase the level of awareness of and in compliance with policy and process related matters.

You will be working as a part of Internal Audit &Controls team which is involved in establishing processes to audit/validate current control effectiveness and drive improvements whenever required.

The Operational Audit & Compliance team focuses on auditing and managing effective implementation and delivery of functional processes within operations to mitigate risks. The role may require for you to have a good understanding of anti-corruption, BCM and infosec policies, records management and contractor controls. The team is responsible for establishing processes to validate the effectiveness and drive improvements wherever required.

What are we looking for?

We are looking for individuals who have the following skillset:

  • Anti Money Laundering
  • Know Your Customer (KYC) Operations
  • Quality Management
  • Problem-solving skills
  • Ability to establish strong client relationship
  • Commitment to quality
  • Written and verbal communication

Roles and Responsibilities

  • In this role you are required to identify and assess complex problems for area(s) of responsibility
  • You will create solutions for situations in which analysis requires in-depth knowledge of organizational objectives
  • You will be involved in setting strategic direction to establish near-term goals for area(s) of responsibility
  • You will have to work in calibration with subordinate teams and senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters
  • You will need to have an innovative and transformation mindset to identify improvement opportunities to optimize processes, decrease costs and increase client value
  • You should have latitude in decision-making and determination of objectives and approaches to critical assignments
  • The decisions you may make can have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility
  • You will manage large teams and/or work efforts at a client or within Accenture.

Role:Quality Assurance/Quality Control Manager

Salary: Not Disclosed by Recruiter

Industry:IT Services & Consulting

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Quality

Employment Type:Full Time, Permanent

Education-

UG:Any Graduate in Any Specialization

PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Company Profile

Accenture Solutions Pvt Ltd

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
Company Info
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Contact Company:Accenture Solutions Pvt Ltd

Address:Plant 3,Godrej and Boyce Compound, MUMBAI, Maharashtra, India

Reference Id:99565

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