Skill required: Sales support and Service Management - Technology Innovation
Designation: Senior Manager
Job Location: Bengaluru
Qualifications: Any Graduation
Years of Experience: 16-25 years
What would you do?
You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.
The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.
In Technology Innovation, you will be working on the scientific field of innovation studies which serves to explain the nature and rate of technological change. You will have to understand new products, processes and significant technological changes of products and processes.
What are we looking for?
We are looking for individuals who have the following skillset:
- Ability to perform under pressure
- Ability to establish strong client relationship
- Ability to handle disputes
- Ability to manage multiple stakeholders
- Ability to meet deadlines
Roles and Responsibilities
- In this role you are required to identify and assess complex problems for area(s) of responsibility
- You will create solutions for situations in which analysis requires in-depth knowledge of organizational objectives
- You will be involved in setting strategic direction to establish near-term goals for area(s) of responsibility
- You will have to work in calibration with subordinate teams and senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters
- You will need to have an innovative and transformation mindset to identify improvement opportunities to optimize processes, decrease costs and increase client value
- You should have latitude in decision-making and determination of objectives and approaches to critical assignments
- The decisions you may make can have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility
- You will manage large teams and/or work efforts at a client or within Accenture.