Service Delivery Professional

from 5 to 10 year(s) of Experience
Hyderabad
Not Disclosed by Recruiter

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Posted: 50 days agoJob Applicants: 176Job Views: 311

Job Description

  • Role :Program/Project Manager
  • Role Description :Develop and execute activities related to end-to-end project management, including project plans and estimates, scoping and requirements through implementation and deployment. Proactively monitor, manage and report on execution of deliverables.
  • Must Have Skills :Service Delivery
  • Good To Have Skills :Account Delivery Management
  • Job Requirements :
  • Key Responsibilities : 1 This position is a key leadership role and will require experience in client management including participation governance review meetings, good communication, complex problem management, consultative, building and managing high performance teams 2 Manage Daily Operations - Analyze service performance data Analytical skills and drive initiatives aimed at performance improvement 3 Proactive Delivery Management - Suggestions on Improvement Plans;
  • Technical Experience : 1 Proven experience in offshore delivery including Experience in Project governance, Crisis and Escalation management 2 End to end management of IO delivery for a global client including onshore and offshore teams 3 Financial Management should have experience of managing project financials including cost take out initiatives 4 Good Understanding of Automation, Analytics, Infrastructure Tools and Quality processes 5 Complex Problem Solving skills Look at areas that impact availability
  • Professional Attributes : 1 Understanding of quality processes and standards such as ISO 20000/BS25999/ITIL 2 Strong Communication skills and ability to confidently communicate a point of view 3 Good knowledge of ITIL delivery processes such as Incident, problem, Change, availability, capacity etc
  • Educational Qualification : BE/ B Tech or any other recognized degree
  • Additional Information : Strong understanding of key client stakeholders and managing client expectations

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:IT Software - Application Programming, Maintenance

Role Category:Project Management

Role:Project Manager-IT/Software

Employment Type:Full Time, Permanent

Key Skills

Desired Candidate Profile

Please refer to the Job description above

Education-

UG:B.Tech/B.E. - Any Specialization

Doctorate:Doctorate Not Required

Company Profile

Accenture Solutions Pvt Ltd

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries €”powered by the world€™s largest network of Advanced Technology and Intelligent Operations centers. With 513,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com.
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Contact Company:Accenture Solutions Pvt Ltd

Address:Plant No-3.Godrej and Boyce Complex, LBS Marg,Vikhroloi West, , MUMBAI, Maharashtra, India

Reference Id:242491

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