Service Desk Management Application Tech Support Practitioner

From 6 to 8 year(s) of experience
₹ Not Disclosed by Recruiter

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Posted: 18 days agoJob Applicants: 215Job Views: 1433

Job Description

  • Project Role :Application Tech Support Practitioner
  • Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Management Level :9
  • Work Experience :6-8 years
  • Work location :Bengaluru
  • Job Requirements : Key Responsibilities : a: Operations managementb: Team Managementc: People Managementd: Performance Managemente: Budget and Cost pyramid management
  • Technical Experience : a: Good knowledge of incident management and reporting toolsb: Good Technical know-how on system trouble shootingc: Good problem solving and analytical skillsd: Good knowledge on Excel and PowerPointe: Seven to ten years of experiencef: Minimum two year of operations management experience in Service Desk domain supporting global customerse: Minimum one year of team handling experience
  • Professional Attributes : a: Excellent verbal and written communication skills with email etiquette and customer service skillsb: 24x7 Support, mostly night shifts and rotation are ONLY as per project requirementc: 5 days working per week with two weekly offs based on rosterd: Good people management skills
  • Educational Qualification : a: Bachelors degree
  • Additional Information : Flexibility to work on weekends and Indian holidays

Role:Network (Support) Engineer

Salary: Not Disclosed by Recruiter

Industry:IT Services & Consulting

Department:Engineering - Hardware & Networks

Role Category:IT Network

Employment Type:Full Time, Permanent



PG:Any Postgraduate

Company Profile


Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at
Company Info
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Contact Company:Accenture

Address:Plant 3,Godrej and Boyce Compound LBS Marg, Vikhroli (W) , MUMBAI, Maharashtra, India

Reference Id:679694

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