ServiceNow IT Operations Management – Support Engineer

from 2 to 7 year(s) of Experience
Pune
Not Disclosed by Recruiter

Clicking apply will take you to the company’s website

Posted: 27 days agoJob Applicants: 556Job Views: 1245

Job Description

Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

  • Must Have Skills :ServiceNow IT Operations Management
  • Good To Have Skills :AAAP (Accenture Advanced Analytics Platform)
  • Job Requirements :
  • Key Responsibilities : a: Servicenow admin, Java scripting, Application Development/coding, Service Management processes ;b: Third Party Management/Integration with other ITSM tools 3rd Party tools ; c: Configuration of functionalities according to the best process practices ;d: Admin experience on ServiceNow Modules Incident, Problem, Change, Configuration Mgmt
  • Technical Experience : a: Experience in Service Now minimum 2 to 35 years ;b: Experience on Service Now development/configuration ; c: Knowledge of ITIL processes is a plus, Java certification is a plus ; d: Other ITSM tools knowledge like BMC Remedy, HP SM
  • Professional Attributes : a: Excellent customer facing skills ;b: Experience working with a global team ;c: Strong analytical and problem-solving skills ; d: Good verbal and written communication
  • Educational Qualification : B Tech BCM


Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:IT Software - Application Programming, Maintenance

Role Category:Admin/Maintenance/Security/Datawarehousing

Role:Technical Support Engineer

Employment Type:Full Time, Permanent

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Education-

UG:B.Sc - Computers, B.Tech/B.E. - Any Specialization

Company Profile

Accenture Solutions Pvt Ltd

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries €”powered by the world€™s largest network of Advanced Technology and Intelligent Operations centers. With 513,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com.
View Contact Details+

Contact Company:Accenture Solutions Pvt Ltd

Address :Plant No-3.Godrej and Boyce Complex, MUMBAI, Maharashtra, India

Reference Id:241840

Apply