ServiceNow IT Service Management SW/Application Tech Support

from 4 to 6 year(s) of Experience
Noida
Not Disclosed by Recruiter

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Posted: 32 days agoJob Applicants: 64Job Views: 204

Job Description

Project Role : SW/Application Tech Support Practitioner

Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

Management Level : 10

Work Experience : 4-6 years

Work location : Noida

Must Have Skills : ServiceNow IT Service Management

Good To Have Skills : Cloud Infrastructure

Job Requirements :


  • Key Responsibilities : a: ServiceNow Integration Developer will be responsible for developing new and supporting existing integrations with other cloud Business Applications and 3rd party tools The person should be able to interact understand client requirements to integrate ServiceNow with client tools Should assist with requirements gathering by using document analysis, requirements workshops ,use cases, scenarios and workflow analysis as required for integration

  • Technical Experience : a: Establishes and manages system integrations in ServiceNow b: Developing new and supporting existing integrations with other cloud Business Applications and 3rd party tools c: Experience leveraging the ServiceNow APIs including integrations and web services d: Implementing ServiceNow integrations Rest API design, web services integrations e: Experience in ServiceNow incident management, request management, change management, CMDB etc

  • Professional Attributes : a: Good communication, presentation, technical documentation and collaboration skills b: Ability to operate independently and make decisions with little direct supervision

  • Educational Qualification : a: Any Degree

  • Additional Information : a: Good communication, presentation, technical documentation and collaboration skills

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:IT Software - Application Programming, Maintenance

Role Category:Admin/Maintenance/Security/Datawarehousing

Role:Technical Support Engineer

Employment Type:Full Time, Permanent

Key Skills

Desired Candidate Profile

Please refer to the Job description above

Education-

UG:B.Tech/B.E. - Computers

PG:Post Graduation Not Required

Company Profile

Accenture Solutions Pvt Ltd

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 506,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com.
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Contact Company:Accenture Solutions Pvt Ltd

Address:Plant 3,,Godrej and Boyce Compound,LBS Marg,Vikhro, MUMBAI, Maharashtra, India

Reference Id:249071

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