SW/Application Tech Support Practitioner – Apple macOS Management

from 4 to 8 year(s) of Experience
Gurgaon
Not Disclosed by Recruiter

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Posted: 18 days agoJob Applicants: 65Job Views: 181

Job Description

  • Role :SW/Application Tech Support Practitioner
  • Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Must Have Skills :Apple macOS Management
  • Good To Have Skills :Apple macOS Architecture
  • Job Requirements :
    • Key Responsibilities : 1 Should have good knowledge of JAMF Administration 2 Should have Knowledge on SCCM 3 Have good knowledge of MAC - OS trouble shooting 4 Should have knowledge on JAMF/WIN 10 - Trouble shooting 5 Additional knowledge on SCCM and client trouble shooting 6 Should be JAMF 200 Certified
    • Technical Experience : 1 Driver Management 2 Experience deploying/imaging Mac hosts 3 In depth knowledge of Active Directory 4 Understanding of Apple Push Notification Services APNS
    • Professional Attributes : 1 An ability to learn new technologies quickly 2 Good time management skills 3 An ability to follow processes 4 Strong documentation skills 5 Good communication skills both written and verbal
    • Educational Qualification : 1 Minimum Graduate on BTech, BE, BCA, BSc computers or BSc IT 2 Masters on computers and IT
    • Additional Information : 24X7 Environment support required

Qualifications : 15 years of full time education


Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:IT Hardware, Technical Support, Telecom Engineering

Role Category:Technical Support

Role:Customer Support Engineer/Technician

Employment Type:Full Time, Permanent

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Desired Candidate Profile

Please refer to the Job description above

Company Profile

Accenture Solutions Pvt Ltd

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries €”powered by the world€™s largest network of Advanced Technology and Intelligent Operations centers. With 513,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com.
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Contact Company:Accenture Solutions Pvt Ltd

Address :Plant No-3.Godrej and Boyce Complex, MUMBAI, Maharashtra, India

Reference Id:241863

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