Team Lead/Consultant-Learning Delivery

From 7 to 11 year(s) of experience
₹ Not Disclosed by Recruiter

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Posted: 31 days agoJob Applicants: 80Job Views: 378

Job Description

Skill required: Learning Delivery - Learning Operations

Designation: Management Level - Team Lead/Consultant

Job Location: Mumbai

Qualifications: Any Graduation

Years of Experience: 7-11 years

What would you do?

You will be aligned with our Learning and Collaboration vertical and help us in dealing with the end to end Learning and Development activities.

You will be working as a part of Learning Delivery team which supports the backend classroom training/VILT and Web Based trainings for Accenture employees/ External clients. The India learning center is also managed by the Learning Delivery Team.

In Learning Operations you will managing learning solutions, including activities such as registration, vendor management, product support, learning management system. You will be taking client delivery information such as course identification, dates, venue, capacity, preferred resources and obtaining suitable information to publish a class schedule within a stated calendar period. Class schedules are typically published on client systems (Learning Management Systems) or Accenture equivalent.

What are we looking for?

We are looking for individuals who have the following skillset:

  • Instructor Led Training
  • Learning & Collaboration
  • Ability to establish strong client relationship
  • Agility for quick learning
  • Written and verbal communication
  • Collaboration and interpersonal skills
  • Ability to manage multiple stakeholders

It would be a value add if you are proficient in:

  • Learning Delivery Operations

Roles and Responsibilities

  • In this role, you need to analyze and solve moderately complex problems
  • You are required to create new solutions, leveraging and, where needed, adapting existing methods and procedures
  • You are required to understand the strategic direction set by senior management, clearly communicate team goals, deliverables, and keep the team updated on change
  • Your primary upward interactions are with your direct supervisor
  • You may interact with peers and/or management levels at a client and/or within Accenture
  • You will be provided with guidance when determining methods and procedures on new assignments
  • The decisions that are made by you will often impact your team
  • You would be an individual contributor and/or oversee a small work effort and/or team.

Role:Head - Operations

Salary: Not Disclosed by Recruiter

Industry:IT Services & Consulting

Functional Area:Customer Success, Service & Operations

Role Category:Operations

Employment Type:Full Time, Permanent

Education

UG:Any Graduate

PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Company Profile

Accenture Solutions Pvt Ltd

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
Company Info
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Contact Company:Accenture Solutions Pvt Ltd

Address:Plant 3,Godrej and Boyce Compound, MUMBAI, Maharashtra, India

Reference Id:127147

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