Skill required: Quality & Control - Operational Audit & Compliance
Designation: Management Level - Team Lead/Consultant
Job Location: Gurugram
Qualifications: Any Graduation
Years of Experience: 7-11 years
What would you do?
You will be aligned with our Quality vertical and help us manage risk in service delivery to an acceptable level as defined by the Accenture client and increase the level of awareness of and in compliance with policy and process related matters.
You will be working as a part of Internal Audit &Controls team which is involved in establishing processes to audit/validate current control effectiveness and drive improvements whenever required.
The Operational Audit & Compliance team focuses on auditing and managing effective implementation and delivery of functional processes within operations to mitigate risks. The role may require for you to have a good understanding of anti-corruption, BCM and infosec policies, records management and contractor controls. The team is responsible for establishing processes to validate the effectiveness and drive improvements wherever required.
What are we looking for?
We are looking for individuals who have the following skillset:
- Web Analytics
- Workforce Management
- Workforce Analytics
- Ability to perform under pressure
- Ability to work well in a team
- Ability to handle disputes
- Ability to manage multiple stakeholders
- Ability to meet deadlines
It would be a value add if you are proficient in:
- Data Analytics
- Data Analytics and Interpretation
Roles and Responsibilities
- In this role, you need to analyze and solve moderately complex problems
- You are required to create new solutions, leveraging and, where needed, adapting existing methods and procedures
- You are required to understand the strategic direction set by senior management, clearly communicate team goals, deliverables, and keep the team updated on change
- Your primary upward interactions are with your direct supervisor
- You may interact with peers and/or management levels at a client and/or within Accenture
- You will be provided with guidance when determining methods and procedures on new assignments
- The decisions that are made by you will often impact your team
- You would be an individual contributor and/or oversee a small work effort and/or team.