Team Lead/Consultant-Technology Service Delivery Management

from 7 to 11 year(s) of Experience
₹ Not Disclosed by Recruiter

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Posted: 37 days agoJob Applicants: 112Job Views: 441

Job Description

Skill required: Technology Service Delivery Management - Infrastructure Account Management

Designation: Management Level - Team Lead/Consultant

Job Location: Chennai

Qualifications: BE/BTech/Any Graduation

Years of Experience: 7-11 years

What would you do?

You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.

The Technology Service Delivery Management (TSDM) team act as a trusted business advisor for providing guidance around operations and optimization of an IT infrastructure and services for Accenture Operations.

The Infrastructure Account Management team is focused on delivering desired business outcomes through effective planning and ensure implementation to realize maximum benefit with minimized risk for projects/stakeholders by leveraging a consistent framework and processes defined.

What are we looking for?

We are looking for individuals who have the following skillset:

  • Network Operations & Service Management
  • Technology Architectures
  • Voice Contact Center
  • Ability to establish strong client relationship
  • Ability to handle disputes
  • Written and verbal communication
  • Collaboration and interpersonal skills
  • Ability to meet deadlines

It would be a value add if you are proficient in:

  • Project Management

Roles and Responsibilities

  • In this role, you need to analyze and solve moderately complex problems
  • You are required to create new solutions, leveraging and, where needed, adapting existing methods and procedures
  • You are required to understand the strategic direction set by senior management, clearly communicate team goals, deliverables, and keep the team updated on change
  • Your primary upward interactions are with your direct supervisor
  • You may interact with peers and/or management levels at a client and/or within Accenture
  • You will be provided with guidance when determining methods and procedures on new assignments
  • The decisions that are made by you will often impact your team
  • You would be an individual contributor and/or oversee a small work effort and/or team.

Role:Team Lead/Technical Lead

Salary: Not Disclosed by Recruiter

Industry:IT Services & Consulting

Functional Area:IT Software - Application Programming, Maintenance

Role Category:Programming & Design

Employment Type:Full Time, Permanent

Education-

UG:B.Tech/B.E. in Any Specialization

PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Company Profile

Accenture Solutions Pvt Ltd

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
Company Info
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Contact Company:Accenture Solutions Pvt Ltd

Address:Plant 3,Godrej and Boyce Compound, MUMBAI, Maharashtra, India

Reference Id:100289

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