Transaction Processing Analyst

from 2 to 4 year(s) of Experience
Not Disclosed by Recruiter

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Posted: 25 days agoJob Applicants: 196Job Views: 586

Job Description

Objectives of Role
To maintain quality and service standards of the Warranty Claims processing team in support of the contracted Service Level Agreement

Main Accountabilities
Operational Responsibilities
Implement practices to improve operational efficiencies
Investigate warranty claims, facilitate recovery, and assign appropriate responsibilities
Conduct and review monthly reporting
Running queries
Verification and analysis of warranty claims based on available external resources (e.g. Assist, parts catalogs, sales information)
Documenting and adding comments
People Management Responsibilities
Good team player
Coach rest of the team on quality aspects or new learning when required

Core Competencies
Required skills:
Interpersonal skills to deal with suppliers, warranty engineers, etc
Data processing accuracy, detail oriented, and ability to evaluate/research a warranty claim
Expert level capability in use of desktop software (MS Office Suite, with focus on Excel)
Organized, timely, pro-active and highly productive
Strong written communication in English
Attention to detail and ability to multi-task
Any Graduation with 2 - 4 years of relevant experience
Experience in Warranty
Experience with suppliers and strategic sourcing
Mechanical knowledge of machinery

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:IT Software - Application Programming, Maintenance

Role Category:QA/Testing/Documentation

Role:Quality Assurance/Quality Control Executive

Employment Type:Full Time, Permanent


Desired Candidate Profile

Please refer to the Job description above


Doctorate:Doctorate Not Required

Company Profile

Accenture Solutions Pvt Ltd

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 505,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises.
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Recruiter Name:HR

Contact Company:Accenture Solutions Pvt Ltd

Reference Id:8421