Unified Communication and Collaboration Operations

from 2 to 6 year(s) of Experience
Gurgaon
Not Disclosed by Recruiter

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Posted: 28 days agoJob Applicants: 426Job Views: 957

Job Description

  • Role : SW/Application Tech Support Practitioner
  • Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Must Have Skills : Unified Communication and Collaboration Operations
  • Good To Have Skills : No Function Specialty

Job Requirements :


  • Key Responsibilities : Handling Avaya AURA, SIP, Avaya System Session manager, SBC Avaya Oracle SBC, PBX, ACD, IVR, CMS, Media Gateways Knowledge on Avaya Server like S87XX, S83XX, S8500, IP office etc knowledge of IP telephony, SIP, Call Routing Techniques of ARS, AAR on Trunk config environment

  • Technical Experience : Minimum 4 Years

  • Professional Attributes : Avaya AURA, SIP, Avaya System Session manager, Oracle SBC

  • Educational Qualification : Graduate

  • Additional Information : Having good communication skill and ready to work in Night shift also

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:IT Software - Application Programming, Maintenance

Role Category:System Design/Implementation/ERP/CRM

Role:Outside Technical Consultant

Employment Type:Full Time, Permanent

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Education-

PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Company Profile

Accenture Solutions Pvt Ltd

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 505,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises.
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Recruiter Name:HR

Contact Company:Accenture Solutions Pvt Ltd

Reference Id:223957

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