Unified Communication and Collaboration Operations Cloud Operations

From 4 to 6 year(s) of experience
₹ Not Disclosed by Recruiter

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Posted: 35 days agoJob Applicants: 56Job Views: 269

Job Description

  • Project Role : Cloud Operations Engineer
  • Project Role Description : Manage the cloud infrastructure environment through cross technology administration (OS, databases, virtual networks), execution of scripting and monitoring automations. Manage the environment incidents with a focus on service restoration. Act as operations support for all computer, network, storage, security, or automation incidents / requests.
  • Management Level : 10
  • Work Experience : 4-6 years
  • Work location : Gurugram
  • Must Have Skills : Network Infrastructure,Unified Communication and Collaboration Operations
  • Job Requirements :

    • Key Responsibilities : 1Managing of all Cisco end Points including wireless end points2Administrative experience of Cisco Unity Connection3Strong experience of telephony protocols and concepts including SIP, SCCP, MGCP, SRST, TEHO, Extension Mobility, QoS, RTP, PSTN connectivity4Ability to produce documentation to a high standard Duties accountabilities5Responding to day to day fault management including incident reporting

    • Technical Experience : 1Responsible for providing support, maintenance and development of the companys Cisco unified communications environments2Extensive knowledge of Cisco UC product range3Strong experience of configuring and troubleshooting CUCM v10, dial plan/call routing issues in a complex integrated multi cluster environment4Strong experience of configuring and troubleshooting Cisco IOS H323/ISDN gateways and CUBE devices5Experience of troubleshooting PSTN connectivity over ISDN, SIP and analogue conne

    • Professional Attributes : 1Take part in 24x7 Shift Rotations including Morning, Evening and Night Shifts2Work out of hours evenings, nights, weekends, public holidays at reasonable request to perform production changes3Travel to other locations when required4Able to work from home occasionally in additional hours

    • Educational Qualification : As per Accenture norms

    • Additional Information : 1Provide 24x7 support

Role:Network Manager / Administrator

Salary: Not Disclosed by Recruiter

Industry:IT Services & Consulting

Functional Area:Engineering - Hardware & Networks

Role Category:IT Network

Employment Type:Full Time, Permanent



PG:Post Graduation Not Required

Company Profile


Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
Company Info
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Contact Company:Accenture

Address:Plant 3,Godrej and Boyce Compound, MUMBAI, Maharashtra, India

Reference Id:243108

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