Roles and Responsibilities
In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines
Your expected interactions are within your team and direct supervisor You will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact your work You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders .
You will be required to help in the overall team's workload by managing your deliverables and help the team when required You will be an individual contributor as a part of a team, with a predetermined focused scope of work.
Please note this role may require you to work in rotational shift Roles and Responsibilities
Desired Candidate Profile
Skill required: Query Management - Service Desk Non-Voice Support
Designation: Management Level - Associate
Job Location: Gurugram
Qualifications: Any Graduation Years of Experience: 1-4 years
Perks and Benefits
*Must have 1 year experience in International Chat/Email profile.*