Wipro is Hiring Chat Executives

From 1 to 3 year(s) of experience
₹ 2-2.75 Lacs P.A.
Posted: 8 days agoOpenings: 5Job Applicants: 483Job Views: 1676+

Job Description

Role & responsibilities

  • Respond to customer queries in a timely an accurate way
  • To handle customer queries and complaints using chat form.
  • Identifying customers need and help customer using specific features
  • Collaborate with teams and meet deadlines effectively
  • Stay updated on industry trends and continuously improve skills.
  • Ensure compliance with legal and ethical standards.
  • Meet performance metrics, including response time, issue resolution and customer satisfaction.

Preferred candidate profile

  • Graduates are eligible to apply
  • Minimum 1 years of experience is required.
  • Strong communication skill with proficient written English
  • Fimilarity with chat platforms

Perks and benefits

  • Day shift is provided
  • 2 way cab provided

Interested candidates can mail there resume at rupsha.gupta@wipro.com or can call 8617270139

Role:Chat Support

Salary: 2-2.75 Lacs P.A.

Industry:Analytics / KPO / Research

Department:Customer Success, Service & Operations

Role Category:Non Voice

Employment Type:Full Time, Permanent

Key Skills
Skills highlighted with ‘‘ are preferred keyskills

Education

UG:Any Graduate

Company Profile

Wipro

Wipro Ltd (NYSE:WIT) is a global information technology, consulting and outsourcing company with 170,000+ workforce serving clients in 175+ cities across 6 continents.

Wipro helps customers do business better by leveraging our industry-wide experience, deep technology expertise, comprehensive portfolio of services and vertically aligned business model. Our 55+ dedicated emerging technologies €˜Centers of Excellence€™ enable us to harness the latest technology for delivering business capability to our clients.
Wipro is globally recognized for its innovative approach towards delivering business value and its commitment to sustainability. Wipro champions optimized utilization of natural resources, capital and talent. Today we are a trusted partner of choice for global businesses looking to €˜differentiate at the front€™ and €˜standardize at the core€™ through technology interventions.
In today€™s world, organizations will have to rapidly reengineer themselves and be more responsive to changing customer needs. Wipro is well positioned to be a partner and co-innovator to businesses in their transformation journey, identify new growth opportunities and facilitate their foray into new sectors and markets.

At Wipro, integrity is of utmost importance.

We receive a number of complaints from candidates who are offered employment at Wipro that require payment of cash deposit into specified bank accounts. These are fake job offers. All Wipro mails to candidates have a clear warning against payment of cash for securing jobs at Wipro. At Wipro, Integrity is of utmost importance and Wipro does not entertain payment of any kind from candidates for employment.
Company Info
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Contact Company:Wipro

Address:, ISD-BNG Dodda Kannelli, Sarjapur Road , BANGALORE, Karnataka, India

Reference Id:HR Rupsha

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