Workforce Services-workforce Management

from 9 to 10 year(s) of Experience
Noida
Not Disclosed by Recruiter

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Posted: 26 days agoJob Applicants: 290Job Views: 603

Job Description

Job Summary

You will be aligned with our Service management vertical and help us by being the frontrunner in terms of products / services provided that are reliable and safe for the intended users, meeting all obligations and continually learning and improving in all spheres to pursue the moving target.

You will be working as a part of Service management, Workforce Management team which maximizes performance levels and competency for an organization. The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics.

You will be responsible for Data Analysis, Reporting, WFM where in you will be involved in the process of extracting useful information by analyzing different types of data sets. Data Analysis is used to discover hidden patterns, market trends and consumer preferences. It consists of Design, develop and deploy data analysis programs.

Roles and Responsibilities

In this role you are required to identify and assess complex problems for area of responsibility. The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors. Requires adherence to strategic direction set by senior management when establishing near-term goals. Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach. Some latitude in decision-making in involved. you will act independently to determine methods and procedures on new assignments. Decisions individual at this role makes have a major day to day impact on area of responsibility. The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture. Please note that this role may require you to work in rotational shifts.

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Operations

Role:Process Flow Analyst

Employment Type:Full Time, Permanent

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Education-

PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Company Profile

Accenture Solutions Pvt Ltd

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 505,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises.
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Recruiter Name:HR

Contact Company:Accenture Solutions Pvt Ltd

Reference Id:37147

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