AM/Manager-Quality with leading Telecom Company

Telecom Giant-Listed Company

3 to 8 yrs. Delhi
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Posted on 17 Mar 2015

Job Description

1-Driving continuous improvements into the processes and performance of the concern Business Unit (CC,email,QRC,CMS etc)
2-Responsible for developing, modifying and executing process guidelines/SOP’s
3-Ensure the quality of output
4-Facilitate workshops and training for identified Business personnel
5-Will be responsible for ensuring the quality of communication sent to customer via SMS,eMail,letter
6-Six Sigma Projects and certifications


Job Posted by

Sumaiya Firoz Manager-Talent Acquisition HR India Solutions Delhi


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