AM - SALES - INBOUND TECH SALES

ITES CLIENT

3 to 8 yrs. Gurgaon
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Posted on 04 Dec 2015

Job Description

Managing Team Leaders and their respective teams and responsible for the overall personnel, performance, and discipline of the assigned teams.
• Provide direction, support& supervision to the assigned team & ensure resolution to their daily problems
• Provide Coaching and counselling to his/her team members through data scrubbing and analysis.
• Identify Team’s Training needs &organize refresher training sessions, periodic one o ones & career progression discussions for continuous improvement and employee development.
• Conduct confirmations and yearly appraisals for his/her respective alignment.
• Share daily/weekly/monthly reports with the team. Review& analyze team data as he/she would be held responsible/accountable for assigned teams and their productivity
• Deliver desired SLA’s and meet/over achieve performance expectations as per defined scorecards

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