BPO Executive

BPO

0 to 2 yrs. Ludhiana
Apply without registration
Posted on 07 Jan 2017

Job Description

To prepare for customer inquiries by studying products, services, and customer service processes.

-Respond to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.
-Record customer inquiries by documenting inquiry and response in customers' accounts.
-Improve quality service by recommending improved processes; identifying new product and service applications.
-Update job knowledge by participating in educational opportunities.
-Accomplish customer service and organization mission by completing related results as needed.

Keyskills

Job Posted by

Raj HR Manager AiM JOBS HR SERVICE Ludhiana

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