Branch Manager/ Deputy Branch Manager

Bank

6 to 9 yrs. Pune , Goa - Other , Maharashtra - Other
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Posted on 31 Mar 2016

Job Description

Deputy Branch Manager (DBM)


Grade: DMI/ DMII/ MI

Reports to: Branch Manager

Positions Reporting to Role:

Customer Service Manager (CSM)
Customers Service Officer (CSO)
CSO-Teller
Job Role and Responsibilities:

Achieve annual targets for branch set in AOP (Annual operative plan)
Make action plan, and strategize to get profit through branch operations and cross sell
Keep up to date with product to provide suitable advice to the customers
Reduce the waiting time for customers in branch
Increase the customer satisfaction
Know the value banker’s (VB’s) productivity and revenue generation.
Deliverables:

Ensure smooth functioning of the branch and follow banking norms
Responsible for monitoring business, compliance and operations
Responsible for taking decisions that are cost effective and generate revenue
Monitor the branch sales targets.

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