Business Process

Insurance

3 to 7 yrs. Gurgaon
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Posted on 10 Feb 2015

Job Description

Role:-
1. Documentation of Operational processes (Visio/Ppt/Word/TIBCO NIMBUS workflow)
2. Liase with Internal/ External Stakeholders
3. Manage QMS (Met Kaizen)
4. Implement/ Manage Quality Certifications (ISO 9001)
Responsibility:-
1.Review/ Create Policy, Process, Procedure basis Functional/ Audit/Regulatory Requirement from time to time
2.Process Audit and Quality Adherence
3.SME support for new SOP creation - like facilitation of calls, meeting calendars’, follow ups on project as per deliverables with internal teams in PNBMLI
4.Perform gap analysis of existing and required/proposed process
5.Perform system/application capability to achieve the business/ function objective
6.Coordinate with the IT projects team on the required system changes, its feasibility and implementation
7.Quality Certification (ISO 9001:2008) and other certifications
8.LEAN implementation

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