Client Associate / Manager

Food N I Corp

1 to 5 yrs. Hyderabad / Secunderabad
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Posted on 29 Oct 2016

Job Description

The role of the Client Manager (CM) is a critical part of our ongoing commitment to excellence in delivery of solutions to FNI Corp clients. The CM is an important point of contact and advocate for clients and is responsible for managing relationships as well as the ongoing satisfaction with the delivery of our software and service.

Primary Responsibilities: • Establish strong, trust-based relationships with clients and other teams within FNI Corp • Drive customer loyalty and retention through excellence in customer service and support • Inform FNI technology enhancements and service offerings by listening to client needs and deriving insights based on their needs and processes • Identify and understand customer need, proactively provide solutions to avoid issues and accelerate clients’ ability to achieve results • Provide platform knowledge to our clients.

Keyskills

Job Posted by

Swami Co Founder Food N I Corp Hyderabad / Secunderabad

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