Conceirge Executive

Phoenix Mills

0 to 3 yrs. Bengaluru / Bangalore
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Posted on 14 Aug 2019

Job Description

Job Description for – Conceirge Executive
o Responsible for answering direct enquiries from consumers regarding various Aspects of the Mall
o Providing both pre and post-sales support for Concierge Services
o Guide customers in recharging Wifi recharge coupons on request.
o Book / Reserve Parties, Events & Special occasions for customers and solicitate their feedback.
o Sell tickets for events, fairs, expos & concerts by using the POS Platform
o Upsell Gift cards, vouchers to customer based on offers and discounts.
o Direct customers to specialised services viz. Stylist, Forex, Travel desk, Crèche, Florist and Etc.
o Explain the customer the benefits of Phoenix App and the Digital directory.
o Provide services such as wheelchair, Prams, Lost & found etc.
o Retailer connect and engagement as maybe required.

Experience : 0 - 3 years

Call me @ 9985155064

Keyskills

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Philemon HR Generalist Timesol Facilities Management Pvt Ltd Bengaluru / Bangalore

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