Consultant / Specialist / Team Lead – Travel Services

Finalize and ticket PNR'S and booking records in accordance with operational guidelines.
Ensure revenue opportunities are met at all times.
Maintenance and actioning of online & offline queues, ensure queue procedures are followed at all times.
Keep line Manager informed of real issues, such as service disruptions or technical faults.
Ensure teamwork and effective communication occurs at all times.
Attend required training sessions in order to keep abreast of product(s).
Raise Service Alert Advice and inform your immediate manager to ensure prompt resolution.
Complete all tasks assigned in accordance with Curio standard requirements.
Ensure online booking requests are actioned within required SLA commitments.
Processing accurate accounting information through-CURIO Mid office
Ensuring client is advised appropriate rules, regulations and any- cancellation requirements.

Keyskills