Contact Center Executive, CTC 5-6L

A Global Technology Company

0 to 4 yrs. Gurgaon
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Posted on 20 Sep 2018

Job Description

Note: The candidate presently working in a BPO would be preferred.

Main Responsibilities :
-Working as part of our friendly,professional team, you'll not only be helping callers but exceeding their expectations and creating customers for life.
-It's a fun,diverse and dynamic role that might see you ordering parts or booking engineers. But whatever the task,you will see it as an opportunity to deliver sales through excellent service.
- About innovation through ingenuity, you'll share our love of ideas and bringing them to life, whether that's by improving products or processes, to ensure we deliver for customers.

Person Specification
- Prior Front facing Call Center/In house contact center experience
- Adept in customer interaction and exception handling
- Should have proper diction and command on English language have handled customer queries and complaints for products.

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