Contact Center Head_Mortgage loan_Most reputed Financial Company

Confidential_Most reputed Financial Company.

5 to 9 yrs. Delhi
Apply without registration
Posted on 15 Mar 2017

Job Description

• Responsible for business development via contact center team of 40-50 contact center executives
• Relationship management with business partners/connectors and Pan India branches to drive higher sales conversions from contact center leads shared with the branches
• Ensure high login productivity of contact center team in coordination with Team Leads to increase business numbers via contact center.
• Responsible for maintaining a healthy business conversion funnel percentage by achieving lead to login targets
• Coordination with Branch sales and credit team for contact center training on product and policy
• Weekly and Monthly meeting with PAN India branches to identify and rectify issues leading to lower conversion from branches in coordination with Branch Heads & Regional Heads.

Keyskills

Job Posted by

Kanika Agarwal Consultant Talent Acquisition Planman HR Pvt. Ltd Delhi

715 Followers

IEIL has taken all reasonable steps to ensure that information on this site is authentic. Applicants are advised to research bonafides of advertisers independently. IEIL shall not have any responsibility in this regard. We also recommend that you visit Security Guidelines and Terms and Conditions for more comprehensive information on this aspect.