Customer Care Executive Required For Snapdeal

E-commerce

0 to 1 yrs. Delhi , Gurgaon , Noida
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Posted on 01 Mar 2021

Job Description

Process- Snapdeal (E-Commerce)

designation- Customer Care Executive (cce)

eligibility Criteria- Good Communication Skills.

working- 6 Days Working

location- Delhi Ncr

duties & Responsibilities-

1) Answer Calls Professionally to Provide Information About Products and Services, Take/ Cancel Orders, or Obtain Details of Complaints.

2) Keep Records of Customer Interactions and Transactions, Recording Details of Inquiries, Complaints, and Comments, as Well as Actions Taken. Process Orders, Forms and Applications.

3) Follow Up to Ensure that Appropriate Actions Were Taken On Customers' Requests.

4) Refer Unresolved Customer Grievances or Special Requests to Designated Departments for Further Investigation.

Keyskills

Job Posted by

Adish Company HR qtsbpo Delhi

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