Customer Relations

All Silks Designers Pvt. Ltd.

1 to 2 yrs. Kolkata
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Posted on 13 Jan 2017

Job Description

Serves customers by providing product and service information; resolving product and service problems.
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complain.
Must be fluent in English, Bengali and Hindi.
Must have basic computer knowledge.

Skills required: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking

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Job Posted by

Surbhi Human Resource Manager All Silks Designers Pvt. Ltd. Kolkata


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