Customer Relationship Manager (CRM)

Imperial society of innovative engineers

0 to 1 yrs. Noida
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Posted on 10 Feb 2021

Job Description

• Building and maintaining profitable relationships with key customers.
• Overseeing the relationship with customers handled by your team.
• Resolving customer complaints quickly and efficiently.
• Keeping customers updated on the latest products in order to increase sales.
• Meeting with managers in the organization to plan strategically.
• Expanding the customer base by upselling and cross-selling.
• Understanding key customer individual needs and addressing these.
• Solve Customer Issues
• Collaborate to Ensure Customer Satisfaction
• Manage and maintain a relationship with high-net-worth customers.

• A bachelor’s degree in Administration or related field.
• Excellent interpersonal and communication skills.
• Proficient in all Microsoft applications.
• A team player with leadership skills.

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