Customer Service Executive

All sec technology

0 to 5 yrs. Delhi , Gurgaon
Apply without registration
Posted on 13 Nov 2016

Job Description

Package: - Up to 25K

The primary responsibilities of a Customer Service Executive would be:
• Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
• Follow up to ensure that appropriate actions were taken on customers' requests.
• Refer unresolved customer grievances or special requests to designated departments for further investigation.

Competencies and Skills Required
• Good communications skills
• Ability to listen and active problem solving skills
• Good interpersonal skills
• Ability to handle pressure

Educational Qualification:
• Graduate/Drop out/12th


Job Posted by

Laxmi Pandey Recruitment Consultant The Endless Service Delhi


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