Customer Service Representative

SSG CONSTRUCTIONS

0 to 2 yrs. Hyderabad / Secunderabad
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Posted on 20 Aug 2017

Job Description

Responsibilities

Answers calls from and places calls to customers, sales representatives, and prospective customers
Enters orders into the system
Answers questions from callers
Operates will call desk, and provides a positive customer and visitor experience
Respond promptly to customer inquiries
Handle and resolve customer complaints
Obtain and evaluate all relevant information to handle inquiries and complaints
Manage customers accounts, record details of as well as follow up on customer interactions
Must communicate and coordinate with internal departments and direct requests and unresolved issues to the designated resource

Keyskills

Job Posted by

Harshith Giri manager SSG CONSTRUCTIONS Hyderabad / Secunderabad

271 Followers

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