Customer Support Associate I / Customer Support Associate II

Convergys India Services Private Limited

1 to 4 yrs. Delhi , Gurgaon
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Posted on 23 Apr 2015

Job Description

Job Description: - Inbound Customer Service / Upselling.
Interface with Customers via Inbound or Outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services
Roles & Responsibilities: -
• Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.
• Clarify Customer requirements; probe for and confirm understanding of requirements or problem.

Candidate Profile-
• Any Graduate Fresher OR Under-Graduate / drop out / pursuing with 6 months international calling experience.
• BE/B. Tech Fresher are not eligible.
• Excellent verbal and written communication skills.
• Flexible with 24/7 Environment.
• Salary up to 26,000 & attractive Incentives amount.

Contact @ 08527091731 Divya

Venue: E-2/10 2nd floor Malviya nagar main market opp. Rimpi restaurant or subway.


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