Customer Support

Digital Vidya

1 to 2 yrs. Delhi
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Posted on 20 Jul 2017

Job Description

Manage incoming calls from customers and online chat queries

Generate sale leads

Respond to customer queries via emails

Identify and assess customer needs to achieve satisfaction

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep record of customer documentation and retrieve it when required

Keyskills

Job Posted by

Mitchell Keith Douglas Soft Skills Trainer Corporate HR Recruiter Guwahati

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