Customer Support(Voice Process)

Cyber Astro Limited(A group co. of Cyber Media)

0 to 2 yrs. Gurgaon
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Posted on 03 Sep 2015

Job Description

Monitor and maintain Quality of Sales and Service. Interact with global customers through phone/email/ chat to get after sales and service feedback and resolve customer grievances as well as escalate as per need.

Graduate/Post graduate with excellent knowledge of English and good communication skill, to interact with international audience.
Willingness to rotate shifts, as needed.
Ability to learn & explore technical software and applications
Courteous with strong customer service orientation.
Dependable with proficient attention to detail.
Good listening and responding skills
Fresher can also apply.

Keyskills

Job Posted by

Ranu Kumar Nayak Manager Human Resources Cyber Media India Limited Gurgaon

476 Followers

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