Deputy Manager- Manager,Quality Manager Operations US Healthcare non voice process Bangalore,Hyderda

Deputy Manager- Manager,Quality Manager Operations US Healthcare non voice process Bangalore,Hyderdad

Job Description
Key Responsibilities:

Handling client calls, Escalating issues/concerns and updating the client with process advancements and initiatives.
Working closely on making decision of the process through process improvement projects.
Reviewing the Balance score card progress of the process.
Actively participate in operations and management decision making.
Perform regular Team huddles and Skip level meetings to ensure that high level of regular, timely communication exists within the team.
To do post quality assessments and to generate Quality Analysis Reports of the process.
minumum 3 years experience required
contact 9620182415

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