Field Service Engineer

Zebronics

1 to 6 yrs. Mumbai , Nagpur

Posted on 18 Apr 2019

Job Description

Job Description-
We are looking for a Field service technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.
Responsibilities-
• Provide service and customer support during field visits
• Manage all on site, repair, maintenance.
• Diagnose errors or technical problems and determine proper solutions
• Produce timely and detailed service reports
• Follow all company’s filed procedures and protocols
• Cooperate with technical team and share information across the organisation
• Build positive relationships with customers, Dealers & Distributors.
Requirements
• Proven field service experience
• Ability to troubleshoot, test, repair and service products like, 2.1/4.1/DJ/Tower Speaker, UPS, Monitors, TV etc.

Keyskills

Field Service Service Engineering Customer Service Customer Retention Maintenance Customer Support Customer Satisfaction Repair Technician Activities

Job Posted by

Saket Sharma Regional Service Manager Zebronics Mumbai

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