Front Desk Executive

Welcome clients as they arrive in the salon and provide them with required information
• Determine clients’ needs for hair cutting and styling and suggest possible solutions
• Maintain knowledge of industry trends and popular hairstyling techniques to keep updated with current fashions
• Take telephone calls and respond to inquiries put forth by callers
• Schedule appointments and ensure that any cancellations or readjustments are taken care of
• Make follow up calls to clients to remind them of their appointments
• Determine which hair stylist will be suitable for a client in question
• Ensure that hair stylists understands what clients want to have done with their hair
• Provide clients with information on products and techniques used during hair cutting and styling activities
• Ask clients if they are allergic to any hair products and ensure that hair stylist is aware of this

Keyskills