Front Office Executive

Harmit Hotel Pvt Ltd

1 to 6 yrs. Surat
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Posted on 05 Jul 2017

Job Description

Purpose of the Job
Front Desk Executive is the position created at Budget Inn Bellevue to ensure all the functions of the front desk operate smoothly and guests leave the hotel with a delightful smile.

Description
• To greet and welcome guest
• To ensure that guests receives excellent level of service by effectively coordinating with all departments
• To ensure the front desk operations are smooth and up to the standards
• To ensure email reverts and reservation confirmation as per the standards
• Handle telephone and email queries and answer as per the standards
• To operate hotel software efficiently
• To operate channel manager and update the rates and availability on daily basis
• To follow standard check in and check out procedure
• To sell guest rooms and to promote hotel services

Expectation:

• Degree or diploma in Hotel Management or equivalent

Keyskills

Job Posted by

Sameep HR Operations Harmit Hotel Pvt Ltd Surat

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