Front Office Executive

Duties & Responsibilities of Front Office Executive:-
• Greet all Guests at all the time in a friendly and helpful manner, and attempt to learn and use Guest’s names at every opportunity.
• Upon Check in, ensure that the Guest completes his registration? card completely and legibly, and that the guest is assigned a room of the Type and the rate indicated on the Reservation.
• Accommodate Guest’s special requests whenever possible assist in pre-registration and room blocking whenever necessary.?
• Stay up to date on Room Rates, Special Packages, Discounts and how to handle each.?
• In the case of Walk in, the Guest should be sold a room with the Highest Possible room rate.?
• To use the up-selling techniques in order to maximize the Rooms Revenue.?
• Being Knowledgeable of all the Credit cards and cashing Policies, and How to Handle Cash properly and efficiently.?

Keyskills