Head - Customer service Operations

• Post Graduate degree or MBA is mandatory
• Minimum 10 year experience
• Six Sigma Quality certification is preferred
• Forecasting abilities/ Data analysis
• Good People manager skills is necessary
• Team working, Coaching, Guiding and Mentoring skills
• Good communication skills – Verbal / Written
• Project management, Planning & organising, Deadline Management, Objective setting
• Should hold stakeholder management skills

Keyskills