Head of Quality Management for reputed hospitals

Develops and administers the quality education process formulating quality improvement programmes for employees
• Prepares Internal Audit Schedules, assisting with Internal Audits and Audit results
• Recommends quality tools and techniques to be used in measuring the company’s quality performance and variations; and solving quality problems
• Recommends procedures and guidelines to direct the practices used in performing corrective action
• Reviews Non-conformances, Corrective Actions, Observations, and Patient Complaints for repetitive trends, recommendations for changes and/or processes
• Maintains the supplier audit program, coordinating with the purchasing function
• Develops, writes, and implements Quality System Procedures, stem training programs and other quality

Keyskills