Hiring for Junior Specialist- Complaints Management (Email and Chat process)

Home Credit India

0 to 1 yrs. Bengaluru / Bangalore
Posted on 30 Jul 2018

Job Description

Position: Junior Specialist - Complaints Management

Location: Bangalore
Department: Call Center(BPO)
Role: Complaints Management
Experience: (0-1) years

12th pass/ graduate fresher or candidate with a year of relevant experience


The position holder will be responsible for responding to emails and chat to/from customers by ensuring proper resolution. In this role, one will be responsible to provide concise, quality customer service in a professional, timely, and courteous manner, and maintain communication for every interaction on system. The ideal candidate will need to have excellent customer sensitivity and the ability to multi-task in a dynamic, high volume contact centre environment.

To schedule the interview, interested candidates can send their CV at NewBS1803@gmail.com

New BS Venture Pvt. Ltd. & AVN Consultancy Pvt. Ltd.


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