Hiring for Technical support in MNC's

Greeting Whyflex,
We have an openings in Technical support/Service desk support with our client in Bangalore, Location.
Process: International voice
Qualification: Any graduation but diploma/correspondence/backlogs is not considered
Experience: 1-5 year
Salary: Performance based
Skill:
? Excellent communication
? International voice experience
? Assists with monitoring and tracking incidents to ensure resolution occurs within the customer Service Level Agreement
? Performs incident notification and escalation to ensure problems/request/issues are communicated effectively and receiving proper management attention
? Predominantly Voice Interaction support and also through email, chat & remote support
? 24x7 Support, shifts based on roster. This means role requires working in US / Night shifts and weekends and on national holidays

if interested contact to Suchi

Keyskills