Hosting Product Specialist - L1/L2 Support

Linux: Good understanding of Linux Systems, Any Shell/Bash, sed/awk/grep/egrep, VI/VIM/Emacs, netstat, lsof, strace, ps/top/atop/dstat, grub boot config & systems rescue, fstab/disk labels, ext3/ext4, IPtables, sysstat (sar/vmstat/iostat etc), run-levels & startup scripts, sudo/chroot/chkrootkit/rkhunter.

Windows: Windows 2000/2003/2008, NTFS chkdisk/acls etc, Troubleshoot system/application faults using Event logs, Updates via WSUS, Terminal Services, IIS Fundamentals

Fundamentals: Basic DNS & Networking, TCP/UDP, IP Routing, HA & Load Balancing Concepts
Application Protocols: SMTP,HTTP,FTP,IMAP,POP.

Shifts: Must be willing to work in shifts (including at night and on holidays)

Tools/Utilities: Nagios, DHCP, Kickstart/Cobbler, Yum, RPM, GIT/SVN

Certification: Red Hat Certified Engineer (RHCE

L1/L2 Support ownership of all hosting products (cpanel/plesk/vps/cloud/dedi

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